bajionline Terms and Conditions

1 General Information and Definitions

These terms and conditions ("Terms") apply to the use of the bajionline platform and all its services. By accessing bajionline at bajionline.lat or creating an account, you are automatically considered to have accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

Definitions

• "Platform" — the bajionline.lat website and all its associated services.
• "User" or "You" — any person who has registered or is using the bajionline platform.
• "Account" — a personal user profile created through registration on the platform.
• "Wallet" — the digital funds management system linked to your account.
• "Bonus" — any promotional offer, cashback or reward provided by bajionline.
• "Wager" or "Bet" — participation in a game or sports event using a specified amount of money.

These Terms may be updated from time to time. The latest version will always be available at bajionline.lat/terms-conditions. Continuing to use the platform means you are accepting the latest Terms.

2 Account Registration and Eligibility

To register and use services on bajionline, the following eligibility requirements must be met:

• You must be at least 21 years old.
• You must be a lawful resident of Bangladesh.
• You must have a valid, active mobile number.
• Each person may operate only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be true, accurate and complete.

Identity Verification (KYC)

bajionline may request identity verification (Know Your Customer) at any time in the interest of safety and security. This process may require copies of a National ID (NID), passport or driving licence. Withdrawal facilities may be restricted until verification is complete. Providing false or incomplete information may result in permanent account closure and forfeiture of any funds in the wallet.

3 Account Security and Responsibility

It is entirely your responsibility to keep your account secure. Please follow these guidelines:

• Never share your login credentials (username and password) with anyone else.
• Use a strong password and change it regularly.
• If you suspect unauthorised access to your account, contact bajionline support immediately.
• You are responsible for all activities carried out under your account.

bajionline will not be liable for losses caused by third-party access to your account, unless it is clearly proven that this occurred due to a security flaw in our platform.

4 Deposits and Withdrawals

Deposit Terms

• Minimum deposit amount: ৳100 (for each payment method).
• Accepted payment methods: bKash, Nagad, Rocket.
• Deposited funds are generally added to the wallet instantly.
• If there is an issue with a deposit transaction, contact support with the transaction number.

Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawal requests generally take 30 minutes to 3 hours to process.
• Withdrawals can only be made to a registered and verified payment account.
• Withdrawal requests may be delayed if the verification process has not been completed.
• bajionline reserves the right to review any unusual or suspicious withdrawal requests.

All financial transactions are secured through SSL encryption technology. Using the platform for transfers to third-party accounts or for money laundering is strictly prohibited.

5 Bonuses and Promotions

Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to ৳15,000. For example: depositing ৳1,000 will add ৳1,000 in bonus, giving a total balance of ৳2,000. Or depositing ৳32,000 will add a maximum of ৳15,000 in bonus, giving a total balance of ৳47,000.

Wagering Terms

• Any bonus must be wagered 20 times (20x) before it can be withdrawn.
• Example: if you receive a ৳1,000 bonus, you must place bets worth ৳20,000 (1,000 × 20) before withdrawing.
• Bonus wagering may be restricted to specific games — please read the promotion details.
• Violating the bonus terms may result in the bonus and any associated winnings being cancelled.

General Bonus Policy

• Each bonus offer has its own validity period. Expired bonuses are automatically cancelled.
• bajionline reserves the right to modify or cancel any bonus offer at any time.
• Any attempt to take advantage of bonuses using multiple accounts will result in permanent closure of all associated accounts.

6 Gaming Rules

The bajionline platform offers slots, live casino, sports betting, bingo and other gaming services. Each game category has its own rules.

• Game outcomes are determined through verifiable Random Number Generator (RNG) technology.
• If a game is left incomplete due to a technical fault or network disconnection, bajionline will review the relevant game log and provide a resolution.
• The bajionline server log is considered final — screenshots or recordings from client devices are not accepted as evidence.
• If an event is cancelled in sports betting, the original stake for the related bet will be returned to the wallet.
• bajionline reserves the right to update or change gaming services at any time.

Fair Play

bajionline is committed to fair play. All gaming tools operate in a balanced and impartial manner. If any user wishes to raise an objection regarding a game outcome, they must contact the support team within 72 hours.

7 Prohibited Activities

The following activities are strictly prohibited on the bajionline platform:

• Creating or operating multiple accounts for the same person.
• Creating or operating an account using another person's identity.
• Committing fraud or manipulation to obtain bonus or promotion benefits.
• Using the platform for money laundering or illegal financial activities.
• Operating games using software bots, scripts or automation tools.
• Attempting to bypass the platform's security measures.
• Harassing other users or engaging in obscene or offensive behaviour on the platform.
• Using a VPN or proxy to circumvent geographical restrictions.

Any user involved in the above prohibited activities will have their account immediately suspended or permanently closed, and all funds in the wallet may be forfeited. Law enforcement authorities will be notified if necessary.

8 Account Suspension and Closure

bajionline reserves the right to suspend or close an account without prior notice in the following circumstances:

• Violation of these Terms.
• Non-cooperation with identity verification or the KYC process.
• Suspicious or fraudulent financial activity.
• Attempts to compromise the security of the platform.
• An order from a court or law enforcement authority.

Voluntary Account Closure

If you wish to close your account yourself, email [email protected] or contact us via live chat. Before closing your account, withdraw all eligible funds from your wallet. After the account is closed, any pending bonuses or incomplete wagering will be considered void.

9 Responsible Gaming

bajionline believes in responsible gaming. We care about the financial and mental wellbeing of our users. This platform is for users aged 21 and above only.

• Contact support to set a deposit limit for yourself.
• A self-exclusion request for a specific period can be made if needed.
• Treat gaming as a source of entertainment — not as a solution to financial problems.
• If you need a temporary break, speak with support.

For more information on responsible gaming, please read our Responsible Gaming page.

10 Privacy and Data Protection

bajionline is committed to protecting your personal information. How we collect, store and use your information is described in detail in our Privacy Policy. The Privacy Policy forms an integral part of these Terms.

• Your personal information will not be sold to any third party.
• Information may be shared with authorities due to legal obligations or security requirements.
• All data is protected by SSL encryption technology.

11 Copyright and Intellectual Property

All content on the bajionline platform — logos, trademarks, designs, software, text, graphics and audio-visual materials — are the intellectual property of bajionline or its licensed partners.

• Reproducing, distributing or commercially using any content from the platform without prior written permission from bajionline is prohibited.
• Game software and content are the intellectual property of the respective game providers.

12 Limitation of Liability

bajionline will not be held liable in the following situations:

• If a game or transaction is disrupted due to internet disconnection or technical issues.
• For any loss resulting from the user's own negligence or violation of the terms and conditions.
• For delays or errors in the services of third-party payment providers.
• Force Majeure events — such as natural disasters, war, or government-imposed restrictions.
• For losses caused by cyberattacks or unauthorized third-party access, where bajionline had taken reasonable security measures.

bajionline is always committed to improving the user experience and maintaining service quality. For any service issues, please contact us via our 24/7 live chat support or email.

13 Changes to Terms

bajionline reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will notify you via your registered email or through a notice on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated terms and conditions. The latest terms and conditions will always be available at bajionline.lat/terms-conditions.

14 Contact

If you have any questions or complaints regarding these terms and conditions, please get in touch with us:

• Email: [email protected]
• Live Chat: 24/7 direct support in Bengali

Our support team is available seven days a week, twenty-four hours a day to serve you. For more information, please read our FAQ page or About Us page.